Offshore Hosting Acceptable Use Policy

Offshore Hosting: What It Means

Offshore hosting means using hosting infrastructure in a country or jurisdiction selected for location, privacy, connectivity, resilience or operational reasons. It may include offshore web hosting, offshore shared hosting, offshore VPS and offshore dedicated servers.

Offshore hosting does not provide immunity from law, court orders, datacenter rules, upstream network requirements or VeltrixHost policies. Illegal activity, fraud, scams, phishing, credential theft, malware, abusive spam, attacks and other prohibited conduct are not allowed on VeltrixHost services.

1. Scope

This Acceptable Use Policy (“AUP”) applies to every VeltrixHost customer, service, user, sub-user and system that sends, stores, processes or routes traffic through VeltrixHost-provided infrastructure. Customers are responsible for activity originating from their services even when performed by an employee, contractor, application or compromised account.

2. Strictly Prohibited Activity

• Child sexual abuse material (CSAM), sexual exploitation of minors, or content/services facilitating such abuse.
• Phishing, credential theft, impersonation used for fraud, payment-card theft or deceptive login collection.
• Malware, ransomware, spyware, botnets, command-and-control infrastructure or malicious payload distribution.
• DDoS attacks, denial-of-service flooding, packet floods, reflection/amplification attacks or participation in attack infrastructure.
• Unauthorized brute-force attacks, password cracking against third parties, exploit scanning, vulnerability scanning or port scanning without explicit authorization from the target.
• IP spoofing, source-address falsification, route hijacking or other activity intended to disguise abusive network origin.
• Fraud, scams, stolen financial data, unauthorized payment activity or services whose primary purpose is illegal conduct.
• Unsolicited bulk email, spam, open relays, deceptive mail headers, malware mail, credential phishing or abusive list acquisition.
• Any activity prohibited by the law applicable to the customer, service location, datacenter, upstream network, registrar or competent authority.

3. Offshore Linux and Windows VPS Rules

VPS customers receive administrative control and are responsible for securing the operating system. In line with common virtual-server abuse controls, DDoS/brute-force attacks, botnet control, spoofing, unauthorized scanning, phishing, malware and spam are prohibited.

P2P/torrent traffic may be used only for lawful material and must remain within assigned traffic limits. Excessive network behavior that threatens node or network stability may be rate-limited or suspended.

4. SMTP and Mailing VPS Rules

A mailing VPS may provide open SMTP ports, but this is permission to operate legitimate mail infrastructure—not permission to send spam.

• Use confirmed or otherwise legally valid recipient permission and maintain evidence of consent where appropriate.
• Include accurate sender identity and working unsubscribe mechanisms for commercial/bulk messages where required.
• Honor suppression, unsubscribe, complaint and hard-bounce data promptly.
• Do not use scraped, harvested, purchased or guessed recipient lists for unsolicited campaigns.
• Do not use rotating domains or IPs primarily to evade provider blocks or reputation systems after abuse.
• If an IP becomes blocklisted due to customer sending behavior, VeltrixHost may require remediation, restrict mail ports or suspend the service.

These mailing rules cover business email, website-generated messages, Linux and Windows SMTP VPS and SMTP dedicated servers, including additional IPv4 ranges. Marketing recipients must have given valid permission. Maintain consent and suppression records, identify the sender accurately and provide legally required contact and unsubscribe information.

5. Offshore Shared Hosting Rules

Shared hosting must not be used in a way that monopolizes shared CPU, memory, process, I/O, database, email or network capacity. Long-running high-load processes, mining, public proxy/VPN services, mass unsolicited mail and other workloads that reasonably require a VPS or dedicated server may be restricted or migrated to a suitable product.

6. Offshore Dedicated Server and Network Rules

• Do not operate open DNS resolvers, unauthenticated open SMTP relays or public open proxies that can be abused by third parties.
• Do not generate attacks, malicious scans, brute-force traffic, spoofed traffic or botnet traffic.
• Do not intentionally consume packet-processing or connection resources in a manner that destabilizes the network.
• Respond promptly to network abuse notices involving assigned IP addresses.

7. Adult, Streaming, Gambling and Other Sensitive Content

Adult content, streaming, gambling-related content and other categories may be allowed only where the specific plan and service location permit them and where the activity is lawful. “Allowed” never includes CSAM, exploitation, fraud, malware, infringement ordered removed by a competent authority, or activity prohibited by an upstream provider.

Customers should contact support before ordering if their project is highly regulated or likely to generate unusual abuse complaints.

8. Copyright and Service Location

You must hold the rights required to publish, store, distribute or stream content through your service. Complaints are reviewed under the DMCA & Copyright Policy, applicable law and relevant provider requirements. A server outside the United States does not automatically remove legal obligations or guarantee protection from takedown.

9. Enforcement

VeltrixHost may investigate abuse using account records, network indicators, complaint evidence and information reasonably necessary to protect infrastructure. Depending on severity, actions may include warning, port block, rate limit, null route, temporary suspension, IP replacement, account restriction or termination.

Immediate action

Severe abuse—including CSAM, active phishing, malware distribution, botnet control or active attacks—may result in immediate suspension or termination without prior notice and without refund.

10. Reporting Abuse

Abuse reports should identify the affected IP, hostname, URL or domain, describe the issue, include timestamps where relevant, and provide enough evidence for review. Submit reports through the support/ticket system. False, automated or unsupported complaints may be rejected or returned for more information.